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Shipping

FAQs

How is Pawleo delivered?

We deliver Pawleo via chilled courier van and it's packaged in 500g tubs for easy storage.

Do I have to be home to receive my order?

No you don't need to be home.  We will leave the package at your door / with the concierge unless you specify different delivery instructions.  

As it is summer if you are not home at time of delivery, we recommend leaving an esky out with a frozen bottle of water or similar inside and we will unpack your order into it.  This helps us minimise our impact on the environment and avoid using polystyrene.

How much does delivery cost?

Chilled delivery ranges from $11-22.00 depending on your home address. You can check which zone your address falls in using these links: Zone 1, Zone 2, Zone 3

I can't seem to find my postcode in the delivery zones but I found a nearby suburb...

Sometimes we do deliver to a particular postcode and it just hasn't been added to our delivery area.  If you think this might be the case or want to double check, send us through a message here

We are working on widening our delivery area.